概要

I'm a seasoned marketing strategist & access expert having MBA in Marketing with 9 years of experience. I have passion for enhancing customer experience, making data-driven business decisions & driving brand growth.

项目

WhatsApp Chatbot Solution for Hospital

工作经历

公司标识
Senior Manager Marketing (HOD)
Shifa International Hospital Ltd
Sep 2022 - 代表 | Islamabad, Pakistan

Highlights
·   Effectively leading & mentoring a 15-member marketing & media team.
·   Data-driven decisions resulted in 148% growth in outreach clinics revenue (FY2023-24) & 97% consultations growth.
·   Expanded outreach clinics in distant cities, achieved 51% new patient acquisition rate & 54% regional lab revenue growth.
·   Developed WhatsApp Chat Bot for the hospital, integrated with the Hospital MIS system for live services booking. The project is also projected to save PKR 20 million in annual communications costs.
·   Launched a digital community management unit at the hospital to ensure swift responses to patient queries.
·   Initiated the “Empowering Partnership Program” for regional business partners of lab services to recognize their efforts & gain insights into operational hurdles & business opportunities for revenue growth in regional areas.
·   Launched the hospital's TikTok channel & initiated "Beyond the Stethoscope," a healthcare podcast series addressing both health awareness & industry-related topics to engage & educate a wider audience.
·   Successfully executed multiple high-impact events, brand activations & health awareness campaigns, significantly elevating awareness of hospital services & increasing brand engagement & visibility. 
·   Supervising the development & execution of business units' marketing campaigns & patient education materials.
·   Led surveys to analyze patients' buying behaviour & to identify barriers to diagnostic services utilization.

公司标识
Health System Partner
Roche Pakistan Limited
Jun 2019 - Aug 2022 | Islamabad, Pakistan

Highlights
·   For increment in cancer treatment packages, organized a consultative workshop with stakeholders of the Public Health Insurance Program representing the governments of Punjab, Islamabad, Gilgit Baltistan & Khyber Pakhtunkhwa.
·   Led impactful policy efforts to secure a substantial 160% increment in the cancer treatment limit within the Public Health Insurance Program resulting in better business outcomes for Roche products & improved treatment access for patients.
·   Patient-centric advocacy led to the inclusion of Multiple Sclerosis treatment in the Public Health Insurance disease list.
·   Strategically planned & executed the Capability Building Program for enhancing patient experiences & improving operational efficiency in Public Hospitals empanelled under the Public Health Insurance Program.
·   Bridged the gap between the two public healthcare payers & resolved a critical issue resulting in treatment denial to underprivileged patients by Philanthropic Public Payer due to their existing Public Health Insurance coverage.
·   Efforts for Multiple Sclerosis patients resulted in a 60% increment in Philanthropic Public Payer’s treatment limits.
·   Collaborated with the Pakistan Health Research Council for the National Cancer Registry & organized national stakeholder’s consultative meeting leading to the notification of a steering committee on the Cancer Registry by the Federal Ministry of Health.

公司标识
Assistant Manager Marketing
Shifa International Hospitals Ltd.
Feb 2017 - Jun 2019 | Islamabad, Pakistan

  Highlights
·   Led the digital transformation in the marketing department, encompassing Social Media, SEO & Website restructuring.
·   Developed the patient education content & disease awareness campaigns in coordination with healthcare professionals.
·   Excelled in copywriting & concept development for TVCs & Print/ Digital Advertisements.       
·   Led the Liver Transplant campaign & outreach clinics resulting in an average of 10 transplant patient conversions per clinic.
·   Led Super Girl Volunteers program for Breast Cancer Awareness & Education among masses through university students.
·   Led Breast Cancer awareness campaigns resulting in an increment in mammogram screenings from 47 to 150+ per month.

公司标识
Assistant Manager Business Development
Zameen media (pvt.) ltd.
Aug 2016 - Jan 2017 | Islamabad, Pakistan

Highlights
·   Managed key accounts and surpassed the sales target by 220% in Q3-2016.
·   Successfully executed Zameen Property Expo Islamabad 2016.
·   Expanded the company's client base in the north region by 12.5% of the designated accounts.
·   Developed blueprints for "Premium Leads" product to provide better business experience to customers. 

公司标识
Marketing Executive
Brand Pakistan | A Project of Channel 7 Communication (Pvt.) Ltd.
Aug 2015 - Jul 2016 | Islamabad, Pakistan

Highlights
·   Created compelling proposals and presentations for clients, showcasing our services effectively.
·   Successful execution of Paper Miracles exhibition in Faisalabad Chamber of Commerce & Industry (FCCI).
·   Managed the Atraaf Awards Show ensuring successful execution where the acting President of Pakistan was Chief Guest.

学历

SZABIST, Islamabad
硕士, 工商管理硕士学位, MBA‎
Advertising, Advance Research Methods, Media Planning & Management
CGPA 3.2/4
2019
Quaid-i-Azam University, Islamabad
学士, 工商管理学士学位, BBA‎
Consumer Behavior, Digital Marketing, Services Marketing
CGPA 3.2/4
2015
Rawalpindi College of Commerce, Wah Cantt
中级/A级, 贸易学学生, I. Com‎
Accounting, Economics, Commercial Geography
等级 A
2011
SIR SYED COLLEGE, WAH CANTT
大学入学/0级, 科学, Matric‎
Science
等级 A
2009

技能

中级 Brand Activation
熟练 Budget Management
熟练 Business Development Strategies
中级 Client Aquisition
熟练 Communication Skills
熟练 Consumer Behavior
熟练 Content Development and Design
熟练 Corporate Public Relations
熟练 Creative And Brand Building
熟练 Cross Functional Collaboration
熟练 Decsion Making
熟练 Digital Marketing Analysis
熟练 End to End Sales
熟练 Executive Presentation Skills
熟练 Leadership
熟练 Marketing Campaign Planning
熟练 Marketing Strategies
熟练 Negotiation Skills
熟练 Performance Analysis
熟练 Planning and Organizing
熟练 Proactive Leadership
熟练 Problem Solving Skills
熟练 Sales Channel Development
中级 Sales Growth
熟练 Strategic Planning
熟练 Strategic Thinking

语言

熟练 英语
熟练 乌尔都语
中级 旁遮普语

关注的公司

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Sheikh 联系人

Hamna Rashid
i2c Pakistan
Muhammad Haris
Khan International Brands Pvt ltd
BILAL AKHTAR
iSolutions Pakistan (Pvt) Ltd